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FAQs

What is Heather honey – some FAQ’s?

Scottish Heather honey is honey produced from bees who have had access to the heather moors in Scotland. They take the pollen from the heather and convert it into honey. It has a unique flavour and colour, much more of an amber colour than other local honeys.

The product

Is the honey we sell all harvested from Scotland?

Yes! We are passionate about showcasing locally grown produce.

Does The Scottish Bee Company honey contain any additives I should know about?

No! Our honey is all locally-sourced and lab-tested to ensure that it contains nothing but pure Scottish honey. We never heat our honey above the temperature of the hive, so it retains all its natural properties. You can find all of our lab tests here

My honey is crystallised – is this normal?

Crystallisation is a natural process and, far from harming the quality of the honey, actually preserves its flavour and quality.

Why not try crystallised honey in tea, on yogurt, or a toasted bagel?

If you prefer your honey uncrystallised though, slowly warm it in a bowl of warm water.  Never microwave it, as overheating affects the quality.  Scottish Bee Company honey is never overheated during the harvest, which helps preserve its natural properties.

Is the packaging eco-friendly?

Yes.  Our honey comes in glass jars, with aluminium lids and recycled paper and card – all of which are widely recycled.  Even our mailing bags are fully biodegradable, and made from 90% recycled plastic.  We recycle old hive parts aswell.

Wholesale enquiries

We’d be delighted to hear from you – please email us at buzz@scottishbeecompany.co.uk or call us on 0131 210 0132.

 How can I order some delicious heather honey?

You can place an order online here through our easy-to-use website.

Delivery

You have an option at checkout to choose first or second class delivery. We post everything through Royal Mail, and will despatch within one working day. Royal Mail aims to deliver first class by the next working day (including Saturdays). Second class delivery will arrive within 2 – 3 working days (including Saturdays).

My order hasn’t arrived, what do I do?

If your order is not with you within 3 days of ordering (if you’ve selected first class delivery option), or 5 days (if you’ve selected second class delivery option), please contact us and we will make it our top priority to rectify the situation.

Returns

If you’re not totally satisfied with your purchase from The Scottish Bee Company, please contact us on buzz@scottishbeecompany.co.uk or 0131 210 0132 and we will put it right.

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